Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications pdf
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Measuring Quality Improvement In Healthcare: A Guide To Statistical Process Control Applications

This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in h...

File Size: 2529 KB
Print Length: 214 pages
Publisher: ASQ Quality Press (June 20, 2000)
Publication Date: June 20, 2000
Sold by: Amazon Digital Services LLC
Language: English
Text-to-Speech: ::::
Word Wise: Enabled
Lending: Enabled
Screen Reader: ::::
Format: PDF ePub TXT book

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“As a very brief introduction to QI in healthcare, this book is excellent. It is a fast moving, quick read that touches on the key concepts of a quality program, and it does a good job framing the concepts within the context of healthcare challenges ...”

althcare settings.The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership."Many clinicians and other healthcare leaders underestimate the great contributions that better statistical thinking could make toward reducing costs and improving outcomes. This fascinating and timely book is a fine guide for getting started."- Donald M. Berwick, M.D.President and CEO, Institute for Healthcare ImprovementAssociate Professor of Pediatrics, Harvard Medical School